Refund Policy

Effective date: October 21, 2026

This page explains when and how you can get a refund after buying a Pro license for a KittyLand app.

1. Scope

This policy applies to Pro licenses for apps sold by KittyLand (KittyKit, Kitty Explorer, Kitty Task, Kitty Disk and others). Pro is a one-time payment, not a subscription. Payments are processed by Lemon Squeezy, and refunds are returned through Lemon Squeezy to your original payment method.

2. Within 7 days of payment: full refund

If you ask within 7 days of the payment date, we refund the full amount for any reason, even if you have already activated the license key.

3. After 7 days

After 7 days from the payment date we do not give refunds for a change of mind. However, if the app does not work as described or a defect keeps you from using it and we cannot fix it, you can request a refund within 3 months of receiving it or within 30 days of discovering the problem.

4. How to request a refund

Email support@kittyland.net with the email address you used to buy and your order number (it is in the Lemon Squeezy receipt email). You can also use Contact and choose payments and refunds.

5. Processing time

We cancel the payment within 3 business days of confirming your request. Depending on your card issuer or payment method, it may take a few more days for the money to reach you.

6. Your license after a refund

Once the refund is complete, the license key is deactivated and the Pro features turn off. You can keep using the app's free features.

7. Licenses received for free

Codes issued free of charge by us (beta codes, free codes and so on) are not eligible for a refund because no payment was made.

8. Applicable law

This policy follows the Korean Act on Consumer Protection in Electronic Commerce and other applicable laws. If the laws of the country where you live give you broader refund rights, those laws apply. Details of the operating business are on the Business Info page.